Paid jobs and vacancies:

Job Title: Service Co-ordinator – Futures in Mind

We are looking for a Service Coordinator to join our Futures in Mind Project

Hours     – 17 per week

Location  – Harlow base  – travel throughout West Essex

Salary     – £12.74 per hour

Purpose of the Job:

This role is working within a project called ‘Futures in Mind’ that is a partnership between Mind in West Essex, Phoenix Futures and Mid & North East Essex Mind.

To lead on an area of Essex ensuring the effective and successful delivery of the Futures in Mind Service.  To recruit, train, support and develop befrienders, volunteers, (peer) mentors and lead on implementing recovery focussed activities within an allocated locality of Essex.  To ensure effective partnership working to recruit mentees into the service and ‘match’ an appropriate befriender/volunteer/(peer) mentor.  To engage work in a holistic approach and in effective partnership to ensure Service Users needs are supported and met

Main Duties

· Recruit, train, support and develop befrienders, volunteers, (peer) mentors ensuring an adequate support measures, supervision and effective communication.

· Work with treatment providers to recruit appropriate mentees to be supported by befrienders, volunteers & (peer) mentors.

· Manage the allocation/matching of befrienders/volunteers/(peer) mentors and mentees through careful consideration of risk and skill set.

· Ensure accurate risk assessments and reviews are in place and managed appropriately for           befrienders/volunteers/(peer) mentors and mentees.

· Establish, develop & maintain effective partnerships within mental health & substance misuse treatment agencies as well as the wider community to promote and embed Futures in Mind into your locality (and the County of Essex).

· Contribute to the ‘Live Chat’ element of the Futures in Mind website, offering information and guidance to those utilising the function.

· Engage in the Safeguarding, MAPPA process and information sharing protocols.

· Innovate, implement & monitor creative recovery/social inclusion focussed activities within your locality.

· Facilitate groups sessions as appropriate for service users and partners as need dictates.

· To work in partnership with Full Circle to support those individuals with complex and additional needs within the criminal justice system (either as a mentee, or peer mentors, including releases from custody).

· To implement effective communication protocols and referral pathways with relevant agencies.

· To attend and/or assist in the development and delivery of training packages by relevant stakeholders (i.e colleagues, partners, service users, etc).

· To contribute to the innovation and communication agenda within Futures in Mind.

· To complete administrative tasks including database maintenance, maintenance of accurate client files/records, relevant form filling in order to meet the organisation, programme and legal requirements.

· To participate in multi-disciplinary/agency case conferences and any other meetings as required, including local quadrant meetings.

· To collate relevant data and information for monitoring and evaluation processes.

· To perform as a full team member supporting colleagues across the recovery service and being open to reasonable requests from line management in order to ensure effective working relationships.

· To observe professional standards of good practice and care in all aspects of the programme and fulfil the duty of care in the course of practice.

· To maintain a working knowledge and work in accordance with current law and practice relevant to the circumstances of individuals.

· To contribute to and support the service to meet targets.

· To demonstrate pro-social attitudes and beliefs.

For the full job Description please click here

Closing date 10th February 2020

Interview date TBC 


We have the following volunteer vacancies available:

Recovery through Nature volunteer

The purpose of this role is to support Futures in Mind across Essex ensuring the effective and successful delivery of increasing physical activity through conservation initiatives. You’ll also help to increase awareness of conservation in the community, and manage a group of service users, volunteers and the wider community to access conservation projects.

For more information on this role please download the full description here.

Volunteer Driver

As a volunteer driver, you’ll liaise with Futures in Mind staff regarding the daily/weekly driving requirements. You will also assist in keeping accurate records of attendance and significant interactions with service users.

For more information on this role, please download the full description here.

Student volunteer

This is a new role for Futures in Mind. As a student volunteer, you’ll complement the professional services offered by Futures in Mind, working towards becoming a volunteer befriender/activity volunteer to support service users.

For more information on this role, please download the full description here.


The purpose of this role is to provide one to one companionship and support to adults feeling isolated and lonely. You’ll provide company, support and encouragement to people accessing community services and activities.

For more information on this role, please download the full description here.