Ongoing support whilst our activities are suspended

We want to reassure you that whilst our normal services are suspended, we are still able to connect and communicate with all our Service users through weekly phone calls.

In addition to this way of reaching one another, the following resources are available for you to use. You may find them helpful for drug reduction and harm prevention or for maintaining your own mental health and speaking to those who would be able to support you in greater depth during this time.

Managing Wellbeing and Mental Health

A new crisis mental health phone line has launched across Essex. The 24-hour service, run by Essex Partnership University NHS Foundation Trust (EPUT), offers immediate and specialist support to adults experiencing mental health crisis.

Anyone in need can dial 111 at any time and select the option for mental health crisis (option 2). Callers will be connected to trained staff at EPUT who can provide timely and appropriate support and advice. The service is for people aged 18 and over and aims to ensure those in need of support can access it quickly when they need it most.

New crisis mental health phone line launched

NHS guidance on mental health advice and practical tips to help you look after yourself :

Managing stress during the COVID-19 outbreak

Living with Anxiety Amidst Global Uncertainty

Understanding anxiety –

Soothing activities –

For help coping with anxiety – Clear Fear

This free app focuses on reducing the physical responses to threat by learning to breath, relax and be mindful as well as changing thoughts and behaviours. You can personalise the app if you want to track your progress.   Meditation has been shown to help people stress less, focus more and sleep better. Headspace is meditation made simple,teaching you skills in just a few minutes a day. There are many free exercises and videos available.

For help coping with urges to self-harm – Calm Harm This free app suggests a range of activities to help you resist or manage the urge to self-harm. You can make it private by setting a password and personalise the app if you want to track your progress.

NHS app store   Here you can search a range of apps and online tools to help you manage your health and wellbeing.

Online Recovery Resources and Relevant books for maintaining soberiety

Remote Recovery Resources(1)

This is a useful resource for online AA meetings, Smart Recovery and UK specific meetings.

Full Circle- accessing online meetings:

So to access an online meeting using a smart phone the client will need to download and install an app called GoToMeeting (I’ve attached a photo of what the app looks like.)

When the app opens type in meeting ID box ukna OR 437-754-909 (can skip the add email box) then enter name (no need for surname) and save. They can then access the daily sound only meetings. There is a meeting every morning at 11am and every evening at 7.30pm London time. Laptop/desktop users can go to and sign in the same way.

Alternatively, they can download the Zoom app on phone OR tablet device and scroll down the list of various online meetings in specific areas at all different times.

Narcotics Anonymous:

Alcoholics Anonymous:

Go to

Controlling drug use:

Harm Reduction and the Corona Virus – 20

General Support:

Claiming Benefits:

Information about claiming benefits during the pandemic. Whilst Jobcentres remain open they may have significantly reduced staffing and their priority will be to support people who are not able to use telephone and online services. Additionally, people already receiving benefits do not have to attend any Jobcentre appointments for at least 3 months, starting from Thursday 19 March 2020. People will continue to receive their benefits as normal but all requirements to attend the Jobcentre in person are suspended.


Coronavirus and claiming benefits

Government advice about Coronavirus:

Employment Services:

Essex Welfare Service

This is working as a single point of contact during the COVID-19 situation for anyone needing support during this time.  What the service is doing, is collating information from local community hubs (CSP’s etc) and they can then advise on what services are being offered in each area.

Location specific resources:

Essex Wide:

Brentwood Area:

Brentwood Community availability meals etc

Therapy For You is offering the following online services:




Rochford Coronavirus Action:

Southend Area:

People specific support:

Young People

For those of you who are living with young people, and who are also feeling particularly anxious at this time, this is a great resource. Young Minds is a mental health charity specifically for young people, this is a great place to look for those who are upset about the recent exam cancellations and school closures.




Purple Watermelon is a great resource offering support for families at home:

Online Safety Resources for Families: 2020 04 02 List of Online Safety Resources



Author: Laura Balerdi
Categories: News

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